Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag an issue with a casino we've covered? We're happy to hear from readers, and this page explains the best way to reach us and what we can (and can't) help with.
How to reach us
The quickest route is email: [email protected]. We read every message and try to respond within a couple of working days, though busier periods can mean a slightly longer wait. Please include as much detail as you can — the casino name, the page you were reading, or a screenshot if relevant — so we can look into it properly.
What we can help with
- Corrections or updates to information on a casino review, including bonus terms or ratings
- Suggestions for casinos not on Gamstop that you think we should assess
- Feedback on your own experience with a site we've reviewed, positive or negative
- General queries about how we compare and rank operators
- Reports of broken links, outdated offers, or errors on the site
What we can't help with
We're an independent review and comparison site, not a casino, payment provider or regulator. That means we're not able to:
- Process deposits, withdrawals or account queries on your behalf — these need to go through the casino's own support team
- Resolve disputes over bonus terms, verification or account closures at a specific operator
- Offer financial, legal or gambling addiction counselling
If you're looking to manage your own play, our Responsible Gambling page covers tools and support options worth knowing about, including how self-exclusion schemes work.
Before you get in touch
Many common questions are already answered elsewhere on the site. If you're trying to work out which operator suits you, our Non GamStop Casinos 2026 page walks through the current top-rated options, how we scored them, and what to check before signing up. If you'd like to know more about who's behind Non Gamstop Casinos and how we approach reviews, that's covered on our About Us page, and our Terms and Conditions set out the rules for using the site.
Why your feedback matters
Casinos not on Gamstop change their bonus terms, game libraries and payment options fairly often, and we rely on reader reports as well as our own checks to keep pages current. If a welcome offer no longer matches what's advertised, or a payment method has been dropped, telling us helps keep the comparison accurate for the next person searching.
Remember that gambling should always be for over-18s only, and any decision to play should be made with a clear understanding of the risks involved.